FAQ WHATSENDER BULK WHATSAPP SENDER
1. Why Google Chrome gime me error “Incorrect phone number” after scan QR-code?
For incorrect phone number please wait it will skip it or ensure that the first number on your bulk is a right number
2. What can I do to insert “Full Name” in Russian language, cause now when sending users receive “? ? ???” instead of a Name?
When you import number with name in russian ensure that your file is unicode not ANSI
3. It’s sending each line as a separate message.. How can I send eentire message as one message with Line breaks?
From Advanced settings try to set “text inject” sending type
4. I click Send button, it opens Whatsapp Web but it doesn’t start sending messages, why?
Please be sure you have last version of software, go in DOWNLOAD page to download last version
4bis. I don’t see the QR code in Google Chrome
-delete cookies in Chrome
-disable your proxy and antivirus
-In Chrome go in Settings > Advanced and disable Hardware acceleration
5. I have problems to import csv file with names and numbers, how can I solve it?
Be sure to import csv with the “;” separator, with names in 1st field and numbers in the 2nd field.
6. I receive Error “Bulk has been Stopped”… how fix it?
The cause of the problem is that the app cannot connect to chrome so please do the following:
1) Re-boot the PC
2) Right click on the icon app and select “Run as Administrator”
3) Set Chrome as Default Browser
4) Disble any adblocker in Chrome (if you have it)
5) If the problem still exist, uninstall and reinstall Chrome
6) From setting select text inject
7. I receive Error “Invalid number or blocked Number”… how fix it?
- Please restart Chrome and restart the program
8. It gives error after installing: Problem Event Name: CLR20r3
You have to install the .NET Framework 4.6 in your PC: https://dotnet.microsoft.com/download/thank-you/net46
9. The customization /personalization of message doesn’t work, why?
Try to put in the message the tag [[fullname]]. Also you have to disable the “turbo mode” option.
10. I got the error “Phone number shared via url is invalid”
It means that the recipient’s number has no Whatsapp or it is inexistent or it has not the Country prefix ( +91 for India, +1 for USA..)
11. My Whatsapp number got banned, why this happened? how to avoid this?
IMPORTANT NOTE: WhatSender allows you to easy communicate with recipients that expect receive your messages (Eg. clients , students , patients , etc..), and it’s NOT A SPAM TOOL. We are not responsible if you got banned.
1. We suggest to not use your main personal account (you can use a new account number)
10. Send messages only to opt-in users
In the PRO version you can import your contacts numbers from csv files and also by copying and pasting. In the PRO version you can also use the filtering options and add multiple accounts.